Legal notice
Legal Notice
This website is operated by Itamoon. Throughout the site, the terms “we”, “us” and “our” refer to Itamoon.
Store Information
Store name: Itamoon
Website: itamoon.com
Contact Information
For general inquiries, product questions, collaborations, or website-related matters, please contact us at:
Email: support@itamoon.com
For order-related questions, including shipping, returns, refunds, exchanges, damaged items, or incorrect items, please contact our customer service team at:
Email: cs@itamoon.com
Product and Service Information
Itamoon mainly offers ita bags, display bags, accessories, and related products. We make reasonable efforts to ensure that product descriptions, prices, images, availability, shipping information, and other website content are accurate and up to date.
However, product colors, sizes, and appearance may vary slightly due to photography, lighting, screen settings, and manual measurement differences. Decorative items shown in product photos are not included unless clearly stated on the product page.
Pricing, Shipping and Returns
Product prices, shipping fees, taxes, and any applicable charges are displayed or calculated during the checkout process where applicable.
For more information about delivery, please review our Shipping Policy.
For returns, refunds, and exchanges, please review our Refund Policy.
For most regions, customers may request a return within 7 days after receiving the item, provided that the item meets our return conditions. For returns that are not caused by product quality issues, the customer is responsible for the return shipping cost.
If your order is shipped to the European Union, the EU 14-day cooling-off period may apply as required by applicable law.
Intellectual Property
All content on this website, including but not limited to text, images, graphics, logos, product photos, product descriptions, designs, videos, and website layout, is owned by Itamoon or used with permission, unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, display, sell, or use any content from this website for commercial purposes without our prior written permission.
Third-Party Links
This website may contain links to third-party websites or services. These links are provided for convenience only. We are not responsible for the content, accuracy, policies, or practices of any third-party website.
Limitation of Liability
We make reasonable efforts to keep the information on this website accurate and available. However, we do not guarantee that the website will always be error-free, uninterrupted, or fully up to date.
To the fullest extent permitted by applicable law, Itamoon shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website, our services, or products purchased through this website.
Applicable Policies
Your use of this website and purchases from Itamoon are also governed by our:
Updates to This Legal Notice
We may update this Legal Notice from time to time to reflect changes to our business, website, or legal requirements. The latest version will always be available on this page.
Contact
If you have any questions about this Legal Notice, please contact us at:
Email: support@itamoon.com